What I liked
The younger nurses were more professional and made your staff far more tolerable.
What could be improved
The feedback from Xrays. I was left for 24 hours without update or confirmation if I would need an operation at Frenchay.
One particular HCA was the rudist, uncompashionate person that I am going to personally complain about and I watched in horror and disappointment at the way she treated patients in far more need than myself and she was a disgrace to the NHS.
I am a Police Officer and if a colleague had treated someone in this way I would have to make representations as she made me feel scared and vulnerable in an already traumatic situation
Anything else?
Areas that I will address by post
"The younger nurses were more professional ..."
About: Royal United Hospital Royal United Hospital Bath BA1 3NG
Posted via nhs.uk (as ),
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