"The staff I met were lovely"
About: Heartlands Hospital / Accident and emergency Heartlands Hospital Accident and emergency Birmingham B9 5SS
Posted by MCL (as ),
I fell down the stairs recently. The next morning, it was so painful that my husband took me to A and E.
I felt really embarrassed about going and was expecting to have to wait hours and felt I was wasting the hospital's time. However, the staff I met were lovely.
Put my mind at rest that I had done the right thing. I really appreciated the professional, high quality care that I was given. Within three hours, I'd been assessed, xray completed and on my way... Albeit on crutches! Thanks to all who helped me.