"This was my first visit to A & E"

About: Hinchingbrooke Hospital

This was the first time I've had to go to A & E despite frequenting hospital due to recurring leg problems. I was waiting for a while as I was fairly low down on priority list but I was given painkillers and seen by the matron quickly so I was not bothered by waiting. When I was seen it was very effective and I understood all that was going on. I was given crutches and instruction on how to use them. I was very pleased with how I was treated as often, because I am 18, I am not always taken very seriously before people learn about the condition of my legs.

Story from NHS Choices

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Response from Hinchingbrooke Hospital

We are very glad that you feel satisfied with your treatment at Hinchingbrooke's A&E Department and many thanks for taking the time to leave us feedback. It is appreciated. Should you require any further assistance, please do not hesitate to contact a member of our Patient Advice and Liaison Services Team on 01480 428964 or by email: hch-tr.pals@nhs.net.

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