"Pre op vist"

About: Royal Bournemouth General Hospital

Today I had my pre op vist I only had to wait 5 mins and I called in meet my nurse who put me at ease ,we went through all the paperwork and she explained anything I wasn't sure of she showed me my ex ray then as my doctors had losed my bloods she show us where to go ,first I had my ECG again great staff then lastly my bloods which I was nervous about ,only a short wait then in ,again bloods were taken with care in all I was there 1hour 20 minutes ,what I will say is there are toilets everywhere and water taps with cups so nice just to have a cup of cold water ,I was very nervous ,now I'm looking forward to having my new hip and getting back to living

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Response from Royal Bournemouth General Hospital

Dear Margaret Thank you for sharing your experience with us as it is always good to hear about the things that have left a positive impression on our patients. I am so pleased that the nurse who attended you was able to put you at ease and able to answer all your questions. It is also good to hear that you had your assessment, ECG and blood tests all within 1hour 20 minutes I hope your operation date comes soon and you make a swift recovery so you can get back to living the life you were used to again. I will pass on your comments to be shared with the team and once again thank you for taking the time give us your feedback. Regards Sue Mellor Head of Patient Engagement