"unhappy with the indignant and unhelpful attitude."

About: Royal Sussex County Hospital

I found my attendance at the RSCH Gynecology department today quite unpleasant and the reason being, was first was one of the booking clerks not acting as one should instead preferring a gossip with the nurse rather then being helpful, not at all professional. Later on seeing a clinician there who came to no conclusion about what was troubling me, instead preferred to guess at what my pelvic pain could be, giving me instead no further option for investigation except for a serology test. A totally inconclusive result from a hospital that I shall have to pay despite being on a low income - so as to have a proper investigation carried out If this is what the NHS has come down too, our previously valued health service is already dead.

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Response from Royal Sussex County Hospital

Thank you for your comments.

Should you wish to discuss this matter further, please contact our Patient Advice & liaison Service (PALS) at pals@bush.nhs.uk or on 01273 664973.

Kind regards

Patient Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful