"Unhappy about yesterday my first scan !"

About: Princess Alexandra Hospital (Harlow)

Very unhappy about my first babies scan. Midwife was very cold didn't care about hers job or me. Even did not asked me if i want to know my babies gender,forgot to do my belly measurements.I had given my scan picture with only my babies half body and it cost for that 5 £. For blood test had to wait 1h and 20 min. Everyone looked so relaxed.

Story from NHS Choices

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Response from Princess Alexandra Hospital

Dear Rasa Migone, My sincere apologies for the difficult experience you have had. Particularly how you were made to feel by the midwife you mention. We would like to know when this happened and so would urge you to make contact if you feel able to do so. The Princess Alexandra Hospital Patient Experience team is on 01279 82 70 84 or on email at pals@pah.nhs.uk. If you could provide your details when you call, we will ensure we review this episode of care and investigate further.

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