"A&E and aftercare"

About: Darent Valley Hospital

I don't normally do feedback surveys because they're either full of people complaining or organisations expecting to be praised for doing their jobs properly. But the treatment I received from Darent Valley Hospital was outstanding and went way above and beyond the NHS just doing its job properly. I was admitted to A&E back in May and subsequently referred to Evergreen and I have to say the care and treatment was incredible. Every person I came into contact with, without exception, was not only extremely professional but also good humoured and they genuinely cared. The hospital was clean and well equipped but its greatest resource was its staff. It was very humbling and I'm incredibly grateful for all the help they gave me.

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Response from Darent Valley Hospital

Wow, what fabulous feedback! We have let both the A&E Department and the Evergreen Unit know of your wonderful comments and they are delighted to have been so highly recommended. Words such as professional, incredible, caring and humbling are such rewarding words to read and mean a great deal to our staff. With best wishes The Communication Team Darent Valley Hospital

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