"I came in petrified about my hip ..."

About: Westmorland General Hospital

(as the patient),

What I liked

I came in petrified about my hip operation, but was soon cheered by the consultant putting me completely at ease. He explained the proceedure - and even said he hoped both legs would be the same length afterwards! I had a very pleasant single room (not always available) and thoroughly enjoyed my three day stay.

What could be improved


Story from NHS Choices

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Response from Westmorland General Hospital

Thank you for your kind comments, we will arrange for your feedback to be passed onto the Consultant concerned.

We place great value in the fact that local people continue to choose our hospitals and we openly encourage patients and visitors to give us their feedback. This will enable us to continually to improve the services we offer and the experience our patients have whilst in our hospitals.

To find out more about your local hospital visit www.uhmb.nhs.uk

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