"Staff of Osler Ward and CCMT"

About: Basildon University Hospital

My 83 year old father was admitted to Osler ward early August. We have always used Southend hospital prior due to our location and this was our first experience of Basildon. We were quite concerned given the bad publicity in the press. However we have nothing but praise for the doctors and staff of Osler ward. My father was quite a difficult patient prone to outbursts due to his dementia. The staff were always caring and attentive. I would have no hesitation in recommending Basildon hospital to friends and family. A special mention must go a member of the CCMT team who went to great lengths to place my father in a nursing home as quickly as she could.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Basildon University Hospital

Thank you very much for your comments. We are always pleased when relatives take the time to express their appreciation for the care and treatment their loved ones have received and were delighted to read that your father's experience on Osler Ward at Basildon Hospital was a positive one. Our staff do a difficult job with skill and professionalism and your kind comments will be a great boost to morale. Your comments have been shared with the senior team who will ensure all staff will be made aware of your kind comments. May we take this opportunity to thank you once again and send you and your father our very best wishes.

  • {{helpful}} of {{total()}} people think this response is helpful