"3 weeks and still waiting for new medication!"

About: Hull Royal Infirmary

Saw a neurologist on 27th August 2014 who said I need to try beta blockers for migraines. I'm lucky if I get a headache once a month, anyways, was told he'd wright to my GP requesting I give them a go. My GP will not prescribe them until they have received a letter from neurologist asking him to do so. It's now 17th September 2014 and my GP still has no letter...3 bluming weeks I'm still waiting, I can not believe it takes this long to send a letter by email to my GP!!!!!! Laugh a minute, good job I'm not holding my breath

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Response from Hull Royal Infirmary

Thank you for placing your posting on the NHS Choices website. We are sorry to read of your recent experience and we will ensure that the staff concerned are made aware. If you would like to discuss this matter further with us, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk . If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on telephone number (01482) 675165. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Experience Team Hull and East Yorkshire Hospitals NHS Trust.

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