"A second chance"

About: Bedford Hospital South Wing

I attended the coronory unit at Bedford Hospital in September of 2014 for any Angioplasty. On arrival I was greeted by the a kind and welcoming staff who after getting all the paperwork out of the way explained to me the system and what was going to happen in my immediate future. After being suitably attired I was given the very English transfusion of tea and lots of reassurance I was introduced to my doctor who explained to me the proceedure and the risks involved. I do not have great experience of hospitals and such but having been military man for best part of thirty years I have vast experience of people. I found the doctor to be a kind and caring man with a sincere manner. I felt that he told me all I needed to know and with a calm confidence that really did make me feel as if I was where I needed to be to resolve the problem . The proceedure took approx 45minutes and during this time I was fully conscious and able to watch what was happening whilst the doctor chatted to me. He showed me where the blockage had occured and after where he managed to clear it and put in the stents. To fast forward to recovery with more tea and biscuits I laid on bed for fours hours before being allowed to get up and get dressed. I cannot tell you in words just how thankfull I am to this group of total strangers who looked after me cared for me and gave me a second chance. Brian Dennis

Story from NHS Choices

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Response from Bedford Hospital South Wing

Hello Mr Dennis, Thank you for taking the time to let us know about your experience in the Cardiology department at Bedford Hospital. It is always helpful to receive feedback. I will pass your comments and compliments on to the team as I am sure that they will all appreciate you taking the time to get in touch. If you would like to discuss this or anything else further, please feel free to get in touch directly. Thank you once again for sharing your experience at Bedford Hospital on NHS Choices. Jacob Brigstock Communications Officer Bedford Hospital NHS Trust Communications@bedfordhospital.nhs.uk

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