"Impressed"

I have recently moved to the area and as a health professional have a keen interest in quality and safety as this is the area in which I work. I was unfortunate enough to fall ill requiring a trip to A/E and a short admission, occurring in the early hours of the morning. Although the staff were incredibly busy and there was a long wait in A/E, I was treated very well, kept informed and cared for extremely well in the areas I saw, these being A/E, Surgical Reception and the Surgical discharge lounge. The staff were all kind, helpful and reassuring which I feel needs a mention.