"Not supported by Millside ENE CMHT Leeds"

About: Leeds and York Partnership NHS Foundation Trust / Adult mental health

(as the patient),

I am very ill and often feel suicidal.

I have lost count of the number of times staff at Millside have been uncaring and dismissive when I have been in severe emotional distress.

It feels like my life does not matter to them.

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Response from Andrew Howorth, Head of Patient Experience, Leeds and York Partnership NHS Foundation Trust

Dear aloneandafraid

we are very sorry to hear of your experiences at Millside and certainly do not want you to feel afraid and alone.

We would love the opportunity to talk to you in greater detail about your experience and to try and get you the help that you feel you need, please contact PALS on 0800 0525 790, or email pals.lypft@nhs.net and we can put you in touch with the service manager who will ensure that you are listened to.

Please do get in touch,

with kind regards

Andrew Howorth

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Update posted by aloneandafraid (the patient)

Dear Mr Howorth,

Thanks for replying.

I know of others who have spoken to managers about problems within Leeds and York Partnership NHS Foundation Trust only to find their care became worse as a result.

I shall therefore have to hope that the staff at Millside actually try to do a better job of supporting patients, especially those who feel suicidal.

Yours sincerely,