"My doctor should take me seriously"

About: Whiston Health Centre

(as the patient),

After a recent visit to my doctors, I was very disappointed by the way i was treated.

It took almost three days just to get an appointment and then, when i finaly got in, the Dr was patronising and rude, not listning to my issues. He talked over me and did not listen to what i was saying.

He then prescribed me tablets that once looking on the infomation i found i should not be taking as it reacted with the blood thinning tablets i was already on.

I find this lack of patient relations appalling and hope something will be done.

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Response from NHS Knowsley

Dear Lottie,

Thank you for raising your concerns. I am sorry to hear that you have had this experience and would welcome the opportunity for further discussion with you in respect of your concerns.

Please contact the PALS Team on 0800 073 0578 and a member of the team will be happy to take further details.

Kind Regards

Kelly Jones

PALS Officer

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