"Brilliant Nurse and clean hospital."

About: York Hospital

I attended a&e with an ankle problem. We waiting over an hour before being seen, but I am of the understanding that there were quite a few ambulances in that time. The nurse that saw me was delightful, and was polite, had a good sense of humour and explaining everything to be thoroughly. I was promptly sent to x-ray and then promptly after returning, I was called back to be spoken through my x-rays. Thank you for being so genuinely lovely. My only criticism of the a&e here, lies not with the staff or hospital itself, but with the patients. There were at least 2 'patients' in there who probably could have waiting to see an out of hours GP.......

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Response from York Hospital

Thank you very much for your posting. Your comments have been passed to the teams concerned. We are pleased that your visit to us was very positive; our aim is to provide a high standard of service which reflects the needs of patients.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful