"Day Surgery Unit"

About: Hospital Of St Cross (Rugby)

On Friday the 12th September I went into the day surgery unit at Rugby St Cross for a knee arthroscopy I cannot speak too highly of the care and attention I received from all of the surgical and nursing teams, they were all magnificent. I was very scared of having the General Anaesthetic as I have had problems in the past both with sickness and waking up. The anaesthetist was wonderful putting me at ease and offering me a spinal block so I could be awake, unfortunately this did not work for me and I had to have a general anaesthetic after all. The staff were excellent and it was only because of their kindness that I felt more confident .This kindness continued into the recovery room when I woke up with no sickness and the anaesthetist even came to check that I was alright. The aftercare on the day ward was second to none and the nurses were very caring nothing was too much trouble for them and when I had a small problem and was informed I would have to move to a ward and stay overnight once again I was made at ease by the staff. I just want to say thank you to everyone for looking after me you were all brilliant.

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Response from Hospital Of St Cross

Thank you for providing feedback on your experience at the Hospital of St Cross, Rugby. I am delighted to hear that you had a positive experience and that you are happy with the care you received. It is wonderful to hear your kind words about the staff and we have passed this on to the department to be shared among the staff. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant staff. Thank you for leaving your comments on NHS Choices. Communications Team University Hospitals Coventry and Warwickshire NHS Trust Telephone: 0800 028 4203

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