"Good care for my Pelvic Floor Repair and Hip Replacement"

About: Royal Alexandra Hospital / Gynaecology Royal Alexandra Hospital / Trauma & orthopaedics

(as the patient),

I underwent a total hip replacement in the RAH in December, operated on by Julie Smith, I found her a most pleasant lady and very professional. I found one nurse and all the patients agreed to be a non smiling unapproachable nurse who we felt we could not approach. Apart from this one nurse, I would like to thank the staff at the time I was in for all their care.

I underwent a pelvic floor repair in late August, operated on by Andrew Patterson who again I found to be a most pleasant man even although there were a grave shortage of beds, Elaine one of the nurses found me a bed at the very last minute. Cheers to all the nurses, especially Diane who was a star at looking after us and Debbie, a very professional nurse who I thought was the sister! Speaking of the sister, I was pretty surprised that she never showed her face into the rooms at any time of my 4 day stay there which was contrary to the sister in the orthopaedic ward who came in daily. Anyway thanks to all the staff at Ward 18 who were wonderful.

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Response from Lorna Gray, Patient Experience, Public Involvement Project Manager, NHS Greater Glasgow and Clyde

Dear Paisley Princess,

I am so glad to hear that you had a good experience in our care at the Royal Alexandra Hospital and I would like to thank you for highlighting this - the staff on both the Orthopaedic Ward and Ward 18 will be really pleased to recieve your positive comments and I will make sure this is passed on to them.

I have picked up that there were a couple of incidences where the attitude of the staff was not of the same standard as the majority and so I will highlight this also.

Thanks again for taking the time to pass on your comments.

Best Wishes,


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