"Superb care on Gunthorpe Ward"

About: Norfolk & Norwich University Hospital

My father was showing symptoms of a stroke in Mid July, but was not due to visit the stroke clinic until the following week. As his condition deteriorated rapidly, I phoned the TIA clinic for advice. The Ward sister listened carefully to his symptoms and admitted him early. We as a family were so relieved, and it turned out my father had stage 4 lung cancer, undiagnosed and unsuspected as he had no symptoms until the secondary tumour affected his balance. The staff on Gunthorpe Ward were fantastic, and he was looked after brilliantly in the weeks that followed, including during and after his radiotherapy in the well equipped Colney Centre. Although the prognosis was difficult, he was very much involved in every decision affecting his care and treatment, and literally everyone from the staff delivering tea to the oncology consultants were kind, positive and above all human in their dealings with him and us. The volunteer on the ward was quite wonderful, popping in to see him and to perk him up. Physio, social services, all the nurses and palliative care were tireless in their efforts to make him comfortable and help him adapt to his medicines and treatment. He has now gone home, where we hope he will continue to do well. Thank you, Gunthorpe Ward and everyone else involved in caring for my wonderful father.

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Response from Norfolk & Norwich University Hospital

Thank you for telling us about your father's care and the way your family was supported during a difficult prognosis. We will pass on your feedback to the team.