"We were seen promptly in A&E."

About: Queen Mary's Hospital

(as a relative),

What I liked

We were seen promptly in A&E.

What could be improved

A&E was not very clean. The sharps bin in the cubicle was clearly full but staff continued to use it. There was blood on the floor and a blood stained cotton pad in the sink - unpleasant.

Anything else?

The nurse took a very brief history and consequently the painkillers given to my partner were not the most appropriate.

More about:

Story from NHS Choices

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