"Good hospital but poor communication"
About: Guy's Hospital Guy's Hospital London SE1 9RT
Posted by Anonymous
I would agree with one of the reviewers above, although when you are actually there, the staff are efficient and lovely, I think there is a problem with communication. I am going in for an operation and was told over the phone it would be on the 8th or 10th of next month. I telephoned to confirm this, was put through to two different departments and eventually found out it was on the 1st! As I have to make arrangements etc. it would have been nice to get a letter earlier. I'm just glad I phoned as I could have missed it. As I say other than the admin side of it, the hospital is very good.