"A & E Doctor & Care"

About: University Hospital Aintree

After having to call an ambulance today because of my condition ! Vocal Cord Dysfunction a condition which closes the vocal cords and prevents you swallowing or talking & in severe cases breathing along with a recent neck head trauma presenting neck and head pain i was dismissed by a woman who said she was the senior medical doctor and she asked why i go to that hospital if i am not happy so had obviously been informed of my previous complaint i then told her i wasn't happy with her and that i wanted to see someone else she said there is nobody and that she is the boss it's her hospital ? she got me all worked up as stress makes my condition worse and they are aware of my conditions but she was out to get me for complaining about her colleagues in the past she shouted at me and was unwilling to listen and in the end had me escorted out in a wheel chair only to continue spying on me and come to me in the ambulance afterwards as i was getting chest pain but she had me in the ambulance telling me she's getting me red carded from the hospital ? i was never rude or abusive and cannot be aggressive as i am not that way inclined. This doctor sent me home in such a state i can never trust the health care there again. I'm going to seek legal advice & go public because it's not the first time that this particular department has acted in a bullying and intimidating way, they rant and rave about having to call police to drunks and abusive people or violence and here i am the innocent party being treated like an animal after being in a distressed state with symptoms of tightness in the chest, breathing difficulties , pressure in my neck and head numbness in arms but she said quote ! i'm not in a life threatening condition and to stop going there with these symptoms then throw me out in my pajamas leaving me outside unable to walk and after telling her i cannot breath and that i was now getting chest pain. Please feel free to contact me as i feel that i am not the only victim of this nightmare of an A & E and they hate patients who are not good for their end of year results for performance i've been left alone with nobody to help me and no call button and not been listened to when telling nurses i cannot breath to making me wait to go to the toilet and having nurses chatting away at the station about holidays and shopping etc while my red lights flashing that is why i felt the need to complain and that is why this Doctor has treated me like this, she was a bully in a doctors uniform and head of complaints took her side as ceo wouldn't reply to emails or speak. I am now at home being cared for until such a time as i get to see someone private as this trust are a disgrace as proved by the doctor today. William King 29th July 2014

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Response from University Hospital Aintree

Dear Mr King, We're very sorry to read your concerns. We understand the Patient Advice and Complaints Team are already working to address the points you have raised.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful