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Quality of care on Ward 16

Story from nhs.uk

"Quality of care on Ward 16"

About: Castle Hill Hospital

I was admitted to Ward 16 to have surgery for breast cancer. I immediately noticed how clean the ward was. During my short stay all the staff (consultants, doctors, sisters, staff nurses, student nurses,health care assistants, technicians etcetera) were extremely kind, caring and compassionate and there was a good atmosphere on this ward. I feel extremely grateful to be living in a country where this surgery is available and I am recovering well after my operation. Members of the public do not always understand how hard nurses work, how much pressure they are under and how much form-filling they have to do. Thank you to everyone on Ward 16 - your efforts have been appreciated, keep up the good work that you are doing.

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Responses

Response from Castle Hill Hospital 9 years ago
Castle Hill Hospital

Submitted on 04/09/2014 at 15:17
Published on nhs.uk on 14/09/2014 at 10:15

Thank you for adding you comment to the NHS Choices website. It is always a pleasure to receive such positive feedback and we will ensure that the staff on Ward 16 concerned are made aware of these. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Experience Team Hull and East Yorkshire Hospitals NHS Trust.

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