"Claustrophobic braves MRI"

About: Renacres Hospital

I'll brave most medical things but just the thought of again lying down in a narrow tube that I couldn't get out of was enough to give me cold sweats and nightmares. The experience at Renacres could not have been more different from those I'd had at an NHS hospital located near a local world famous horse racing course. Your staff understood my problem and did everything they could to help me. Before each scan sequence started I was told the duration and asked if I was alright. When it was finished, your staff took care with my extraction from the scanner and saw my husband and me safely from the unit. Your staff were knowledgeable, empathetic and pleasant throughout my appointment and I'm grateful to them all.

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Response from Renacres Hospital

Thank you for your truly fantastic comments; it is always encouraging to receive positive feedback from patients. All of our staff work hard to ensure that patients are comfortable when they come to hospital. The hospital team love to hear feedback and yours will of course be shared with them. We wish you all the best with your recovery.

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