"A GOOD experience"

My father has spent 4 months here recently on a secure unit and has been well treated. I have found the staff diligent, knowledgeable and caring. I have a feeling that the contrast between this and previous reviews may be linked to the different ways 'patients' have ended up here. My family and I have had none of the excessive security checks mentioned previously. We have been very happy with the care my father has received. We would have liked some more communication at times, but I think this is a comment to be levied at most of the NHS rather than just St Andrew's. The grounds at an inspiration. The staff attempt new tasks and ways to connect with the patients, showing sensitivity and patience. I would recommend this facility.

More about:

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››