"The general staff were terrible, I am not..."

About: Chelsea & Westminster Hospital

The staff were extremely rude and short, I asked two questions about what to do in my situation and what she would advise and the lady on the a&e desk said 'no to both of those questions, ok?' And offered no further support. Disgraceful.

Story from NHS Choices

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Response from Chelsea & Westminster Hospital

Hello, We are sorry to hear about your experience. If you wish for the hospital to investigate your feedback, please contact the Patient Advice and Liaison Team at pals@chelwest.nhs.uk Kind regards, Patient Advice and Liaison Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful