"No bed guard rails causing bed falls"
About: Queen Elizabeth Hospital (Greater London) Queen Elizabeth Hospital (Greater London) Greater London SE18 4QH
Posted by John
Wife fell out of bed twice and chair once on Ward. Badly bruised face and shoulders, broken skin on forehead first time, just missed eye second time. Refused on first occasion to do head scan to check, done without asking second time. Second time left on mattress on floor for four hours for Doctor to check (Saturday). Walls in room already damaged causing infection risk, yet painted next day after second fall and photo of wife made public. No response to Formal Complaint within stated time (25 working days) and still no apology. Still waiting!