"The standard of nursing care was ..."
About: St Helier Hospital St Helier Hospital Carshalton SM5 1AA
Posted by Ed - broken ankle (as ),
What I liked
The standard of nursing care was excellent on the whole, with one or two exceptions highlighting how good the others were. I mostly felt that my welfare was very important to the nursing staff.
What could be improved
On discharge from hospital I was not told of relevant things that subsequently occurred, such as the length of time it takes to get over general anaesthetic (which I found out from others) or the fact that my toes would become alarmingly bruised. A fact sheet on what to expect would have been extremely helpful, as well as info on how to look after the cast on my leg and what would be indicators to get worried about and which were OK. I relied a lot on a friend who is a nurse for this information after leaving hospital.
The floor and bedding were kept clean, and everyone seemed to take care in washing their hands. However, this could not disguise the fact that the walls were simply filthy, with flaking paint (Ward C4).