"Poor quality care"
About: Queen Elizabeth Hospital (London) Queen Elizabeth Hospital (London) London SE18 4QH
Posted via NHS Choices
My experience of using this hospital's maternity and day surgery services was exceptionally poor. Staff were unprofessional - taking patient's history in a public place. They made a difficult set of circumstances worse by their lack of professionalism. I was not treated with any dignity. Changes in my care we're not communicated to me until I asked questions and had to demand answers. I have had a similar procedure and used similar services in two other London hospitals and the care here was appalling by comparison. I was particularly concerned that I was not signposted to any support services after a traumatic procedure. In other hospitals I have always been given literature and information. Cleanliness in the ultrasound area was also very poor. The children's play table was so filthy it should be condemned.