"My experience of Lancashire Teaching Hospitals"

About: Royal Preston Hospital

During the 'journey' from seeing a GP at Lytham Road Surgery, being referred for specialist investigation and final diagnosis with a prescription for treatment, I have been 'cared for' by a number of health care experts and experienced a variety of procedures. The probable cost involved is difficult to contemplate but thankfully the only mention of cash there has been in the entire procedure concerned a cup of tea for a 'visitor' at Fulwood Hall! The whole process has been conducted in a timely manner, entirely in accordance with my wishes, to produce the outcome I desired relative to my initial symptoms. I will only say further, in closing, that the process was in effect a replay of one conducted just over twelve months ago when the pace of investigation was, necessarily, markedly quicker with a radically different but equally happy outcome.

Story from NHS Choices

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Response from Royal Preston Hospital

Thank you for your feedback. Hearing about positive experiences really motivates our staff, and helps us identify where we’re getting things right so we can share good practice across all of our services.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful