"Ease of parking. Clear directions ..."

About: Royal Blackburn Hospital

(as a relative),

What I liked

Ease of parking. Clear directions from motorway.

What could be improved

The stench of cigarette smoke on the ground floor is disgusting. Although totally against the rules, and probably illegal, smokers congregate outside the main door which is always open or opening. Consequently the smoke blows straight into the hospital main building. Prominent signs indicate that smoking is not permitted within the hospital OR its grounds, but nothing is done to prevent the abuse. On the contrary, they appear to employ a man specifically to pick up the cigarette butts from the threshold.

Story from NHS Choices

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