"Horrible experience a&e."

About: Royal Oldham Hospital

I was sent to A&E by the walking centre in the icc in oldham. As i had all the signs and symptoms of appendisitis. On arrivel in a&e the receptionist was very nice. I was seen 2 hours later by a nurse in A&E. By this point i was in so much pain i could hardley walk. The nurse did my blood pressure then sent me back to the waiting room.where i had to wait another hour to be seen by a doctor. When i got seen by the doctor ahe turned around to me and said you have a water infection . Believe me i didnt have a water infection i get them alot and know what they feel like l. Tuesday morning i decieded to go to my doctors as the pain was atill unbareable he then did all the regular check for appendisitis and i was digonosed with a kidney infect. I was given a course of antibiotics and started feeling my self again in 2 weeks .i know it not easy being a a&e nurse \ doctor but it unexceptable to miss digonise someone and leave then in thatuch pain for up to 4 hours!!

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Response from Royal Oldham Hospital

We are sorry to read your comment regarding your visit to the Accident and Emergency department at the Royal Oldham Hospital. If you wish to discuss your concerns, please contact the Patient Advice and Liaison Service (PALS) on 0161 604 5897. We will also forward your comment to the department manager.

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