"Standard of care"

About: Darlington Memorial Hospital

Junior Dr seen was polite and friendly, but complaint is not against him but the way communication in hospital is done. Went last sat 6 Sept spoke to Dr who just said keep an eye on sons condition this was after he had been taken there by ambulance with sickness stomach pains and migraines. Took him again to A+E on fri 12 Sept with same symptoms after giving stool sample to Dr on Wed 10sept just to be given same advice other than he has viral problem. Son has now had these symptoms now for 11days. Standard of care a disgrace no blood tests done medical examination consisted of sticking tongue out and looking in ear would not recommend going there.

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Response from Darlington Memorial Hospital

Thank you for providing feedback on your recent visit to the Accident and Emergency department at Darlington Memorial Hospital. I am very sorry to hear that you were unhappy with your experience on this occasion. We would welcome the opportunity to discuss your concerns with you. If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 7835774. If you would prefer to contact us by e-mail, our address is patient.experience@cddft.nhs.uk If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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