"Mother in law had fall incurring fracture"

About: Good Hope Hospital / Neuro rehabilitation

(as a relative),

My elderly mother in law had to wait 36hrs for ambulance transfer from heartlands she had a fall during the night which was very bad. We were told around 12hrs later she had been seen by a doctor and she checked out well on her transfer back to good hope it was evident things were not good her face was black and blue she received a scan 2 days after fall which shows she sustained a fracture to her cheek and a bleed to the brain.

At good hope they understood she was high risk to falling and had bed alarms and low bed with crash mats. Heartlands hospital had no such equipment and even so had they transferred her back within a few hours this would not have happened.

She can not have the blood thining medication she now needs due to the brain bleed and is now at a very high risk of another stroke.

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Response from Ann-Marie Riley, Head Nurse, Good Hope Hospital, Heart Of England NHS Foundation Trust

picture of Ann-Marie Riley


I'm very sorry to hear that your mother in law had a delay getting transferred across from Heartlands Hospital to us at Good Hope and suffered a falls whilst she was waiting.

I am more than happy to look at what caused the delay in transfer if you could give me a little more information. You can email me on ann-marie.riley@heartofengland.nhs.uk or ring me on 01214249664.

Kind regards

Ann Marie

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