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Care Opinion

I can only agree with the previous ...

Story from nhs.uk

"I can only agree with the previous ..."

About: Altrincham General Hospital

(as the patient),

What I liked

I can only agree with the previous statement regarding blood tests. I have tried three times to go and have a blood test in my dinner hour. I can't understand why it should take so long. For example the unit at Trafford General, you are rarely waiting more than 15/20 mins. whereas altrincham you could be there over an hour, or more.

What could be improved

There needs to be more nurses or at least the system for phlebotomy reviewed

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Responses

Response from PALS/PPI Manager, Trafford Healthcare NHS Trust 14 years ago
Trafford Healthcare NHS Trust

Submitted on 01/05/2009 at 12:23
Published on Care Opinion at 01:00

Many thanks for taking the time to post your comments, and please accept our apologies if you feel your experience of this Trust has been a negative one.

We are committed to improving the experience of our patients on an ongoing basis, therefore your comments are welcomed and will be passed on to the appropriate staff to share within their teams.

Should you require support in taking this matter further please contact the Patient Advice and Liaison Service (PALS) on 0161 746 2019.

Kind regards

PALS/PPI Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Altrincham General Hospital 14 years ago
Altrincham General Hospital

Submitted on 01/05/2009 at 13:02
Published on nhs.uk on 15/11/2009 at 20:45

Many thanks for taking the time to post your comments, and please accept our apologies if you feel your experience of this Trust has been a negative one.

We are committed to improving the experience of our patients on an ongoing basis, therefore your comments are welcomed and will be passed on to the appropriate staff to share within their teams.

Should you require support in taking this matter further please contact the Patient Advice and Liaison Service (PALS) on 0161 746 2019

Kind regards

PALS/PPI Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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