"Chest complaint"

About: Royal Preston Hospital

On the evening of the 9th September 2014 I attended A&E with a chest complaint. Due to my age and where the chest complaint was I feared it was something to do with my heart. I booked in at reception and was seen by a triage nurse almost immediately. She asked me numerous questions and check my blood pressure. My blood pressure reading was exceptionally high. I was then taken through to be seen by numerous other doctors and nurses who did a number of tests on me. These included blood tests, heart monitoring and even X-Rays. In the end once all tests were complete I was given a clean bill of health. It seemed most likely I had somehow damaged the muscles between my ribs. The whole process took around 2 hours. I would just like to thank everyone involved in my assessment. Everyone did a brilliant job.

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Response from Rhona Hartley, Head of Patient Experience and Customer Care, Lancashire Teaching Hospitals NHS Foundation Trust

Thank you for taking the time to tell us of your experience when you recently attended the Emergency Department; please be assured that your feedback and thanks have been forwarded to the staff in the department.

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Response from Royal Preston Hospital

Thank you for providing your feedback; please be assured that your kind comments have been shared with staff in the Emergency Department.

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