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"leeds crisis team "

About: Leeds and York Partnership NHS Foundation Trust / Crisis resolution

(as the patient),

I was taken to the becklin centre last night. I saw Lawrence and a HSW (forgotten his name). The way I was treated was a breath of fresh air. I was respected, listened to and even offered a drink and taken home. There are many occasions I have been seen by the crisis team, unfortunately many of these times I feel I have have been treated very badly. So I feel it important that the staff who spoke to me last night know that the way they treated me helped me to sleep soundly for the first time in a month and is helping me keep moving forward with my recovery, knowing that some members of staff want me to go far in life.

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Response from Andrew Howorth, Head of Patient Experience, Leeds and York Partnership NHS Foundation Trust 9 years ago
Andrew Howorth
Head of Patient Experience,
Leeds and York Partnership NHS Foundation Trust
Submitted on 29/09/2014 at 13:28
Published on Care Opinion at 16:53


Thank you for taking the time to post this story here on Patient Opinion it is always good to hear about when we get things right as well as when we get things wrong.

I will ensure that the staff hear your story I am sure it will give themn a real boost to hear that their care helped you on this occasion,

We hope that you continue to go from strength to strength and wish you well in the future.

with very kind wishes

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