"Above and beyond"

About: Andover War Memorial Hospital

Today I had reason to send 2 clients from our drop in (for homeless) to the minor injuries unit. I called ahead to inform the staff what to expect. I was extremely impressed by the kindness and care afforded to 2 people who were not being altogether helpful. The staff called me a couple of times for information and it was apparent that they were doing everything in their power to help. Thank you.

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Story from NHS Choices

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Response from Andover War Memorial Hospital

Thank you for comments on NHS Choices. It is always good to get positive feedback from patients and the public on the quality of care and treatment they have received. I will ensure that your kind words are received by the staff in the Minor Injuries Unit , who I’m sure, will be delighted. Mary Edwards Chief Executive Email: mary.edwards@hhft.nhs.uk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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