"Rude ward clark"

About: Good Hope Hospital / General medicine

(as a relative),

I feel the ward clark is very rude, obnoxious and dismissive.

I had witnessed her talk to a nurse in a very rude way.

She is the first point of contact but I feel her attitude is horrid.

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Response from Richard Parker, Managing Director, Good Hope Hospital, Heart Of England NHS Foundation Trust

picture of Richard Parker

Sarah - sorry to hear your feedback, this clearly isn't what we expect from our staff. If you're happy to email me with further details (richard.parker@heartofengland.nhs.uk) I will pick it up directly with the ward concerned.

Apologies once again.


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