Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Rude ward clark

Posted By sarah27

"Rude ward clark"

About: Good Hope Hospital / General medicine

(as a relative),

I feel the ward clark is very rude, obnoxious and dismissive.

I had witnessed her talk to a nurse in a very rude way.

She is the first point of contact but I feel her attitude is horrid.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Richard Parker, Managing Director, Good Hope Hospital, Heart Of England NHS Foundation Trust 10 years ago
Richard Parker
Managing Director, Good Hope Hospital,
Heart Of England NHS Foundation Trust

Submitted on 09/09/2014 at 17:25
Published on Care Opinion on 10/09/2014 at 15:03

picture of Richard Parker

Sarah - sorry to hear your feedback, this clearly isn't what we expect from our staff. If you're happy to email me with further details (richard.parker@heartofengland.nhs.uk) I will pick it up directly with the ward concerned.

Apologies once again.

Richard

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k