"It was a satisfactory meeting, worth the wait"

About: Croydon University Hospital / Trauma and orthopaedics

(as the patient),

I was given an appointment in early Sept 2014, following 'Nerve block with injection of lumber spine using Fluoroscopic guidance (procedure) by Mr Gavin Marsh, Consultant at Orthopaedic Department, Croydon Health Trust, in midJune 2014.

After some wait, I was seen by Ms. Paramita Mitra (Registrar) in Mr. Marsh Team.

She asked me how I got on after the procedure, and when I explained, she discussed with me about my problems and advised me that she would keep me under review for another three months. She also advised me what I should do ie. to keep a record of pain etc. etc. and explained me the future course of action. It was a satisfactory meeting, worth the wait. I am expecting a letter from the trust with a few weeks.

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Response from Graham Richardson, Deputy Manager, PALS and Complaints, Croydon Health Services NHS Trust

Thank you for taking the time to provide your feedback. It is pleasing to learn that you were happy with the follow-up care you received from our Orthopaedic team and I will make sure that your comments are passed on to the team.

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