"Tale of 2 hospitals"

About: Doncaster Royal Infirmary

Inability to deliver histopathology results in a timely manner. two appointments for Histopathology results were a waste of time as the results were not available. For a cancer patient waiting another week amounts to torture. The pathology labs obviously only see them as samples and don't appreciate the dress they is caused by their failure to meet deadlines. If I am charitable the issue is probably that some faceless administrator who has all the facts figures and statistics keeps telling the head of the path service that they have enough staff, if this is the case I would like to point out the error of that assumption. Before bringing radiotherapy to DRI sort your path labs out. want to be top 10% need to crawl out of the bottom 10% first. Web site no resumes of the medical staff treating you, how are you supposed to choose your consultant if you can't find any information on them. And yes you do have a choice, hasn't been offered yet. Mnagement of the Jasmine centre needs to shake things up a bit as the availability of test results is shockingly poor. When on ward G5 what a difference amazing treatment couldn't fault it.

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Response from Doncaster Royal Infirmary

We are sorry to hear that your experience at our Trust has not met your expectations and would like to reassure you that we will look into the matters raised. We also want to thank you for the positive comments about Ward G5. As your posting appears as anonymous, to help us with our investigations we would welcome you taking the time to contact our Patient Advice and Liaison Service (PALS), where we can discuss these matters with you in confidence and gather the extra information that will help us speed up our enquiries. PALS can be contacted by phone or email on: Tel: 01302 553140 Freephone: 0800 028 8059 Minicom (Text Talk): 01302 553140 Email: pals.dbh@dbh.nhs.uk Thank you.

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