"excellent nursing care"

About: The Tunbridge Wells Hospital

i was taken in as an emergency, from the 111 service, through the ambulance. The speed of treatment and into a comfortable bed, all were above excellent and I cannot sing their praise high enough. There was however a breakdown in communication between doctors of different departments, as I have complex medical needs, I constantly had to ask for my specialist to be informed, I am unsure this happened before the day I was discharged when I spent a number of hours for communication from one specialist to the surgical team looking after me. the normal food was very basic, however the soup was very good, but this limited diet was very restrictive.

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Response from The Tunbridge Wells Hospital

Thank you for your kind comments regarding our emergency department. It was disappointing to read of the breakdown in communication that you experienced and that you found the food rather limited. If you would like to discuss these issues with a member of the team, please do not hesitate to contact us on 01892 632953. Kind Regards the PALs team

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