"The staff just seem to carry you through it"

About: Solihull Hospital / Colorectal surgery

(as the patient),

Had colonoscopy at Solihull hospital this morning as a result of the bowel screening programme. From the minute I registered I received reassuring attention from all the staff that were involved in my procedure. So much time was spent explaining details before and at the point of discharge. My dedicated nurse was warm and caring. I felt she really did care.

The bowel screening programme is so worthwhile. I would urge everyone no matter how anxious they feel to take advantage of it. The staff just seem to carry you through it.

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Response from Vanessa Wort, Head Nurse Solihull Hospital, Heart Of England NHS Foundation Trust

It is lovely to hear when people have such a positive experience of the care at Solihull. I will ensure the team are made aware of your feedback as it is good to know when patients feel they have received good care.

Your comments regarding the bowel screening programme are really encouraging.

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