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Care Opinion

On Rowan 1 for 4 months 3 days

Posted By Janzq3

"On Rowan 1 for 4 months 3 days"

About: Highbury Hospital

(as a staff member posting for a patient/service user),

My story so far as being on Rowan 1 for 4 months 3 days has been a day to watch patients get up to nonsense, swear at staff, bawl and shout at them etc and staff doing nothing about it and what they have done to stop it does not work because all sorts still goes on, the new soft soap approach does not work, they do it over and over again

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Responses

Response from Ruth Gadd, Operational Manager-Mid-Notts and Bassetlaw, Millbrook Mental Health Unit, Nottinghamshire Healthcare NHS Foundation Trust 9 years ago
Ruth Gadd
Operational Manager-Mid-Notts and Bassetlaw, Millbrook Mental Health Unit,
Nottinghamshire Healthcare NHS Foundation Trust

Submitted on 05/09/2014 at 11:31
Published on Care Opinion at 11:41

Thank you for posting your concerns which are obviously causing you some concern. My name is Ruth, I am an acting service manager at Highbury Hospital and would like to come to discuss these issues with you in more detail. If you wish to contact me please ring my extention 12318 or ask Patrick, the ward manger to contact me and I'll come to see you.

Many Thanks

Ruth

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Response from Patrick Crolla, Acting Clinical Lead, Nottingham City Crisis Resolution and Home Treatment Team, Nottinghamshire Healthcare NHS Trust 9 years ago
Patrick Crolla
Acting Clinical Lead, Nottingham City Crisis Resolution and Home Treatment Team,
Nottinghamshire Healthcare NHS Trust

Submitted on 05/09/2014 at 16:40
Published on Care Opinion on 07/09/2014 at 21:47

picture of Patrick Crolla

Hi,

If you would like to meet with Ruth and I, we would be very happy to explore your opinions further in order to gain more context and further details.

If there is a problem on the ward, we would be very open to discussing options and learning lessons to help improve care for both yourself and future patients

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