"Shetland Dentist Bill"
About: NHS Shetland NHS Shetland
Posted by SunflowerSue (as ),
I received a reminder bill today from the NHS dentist in Shetland, when I was told I would not have to pay until my treatment was complete. I would have been fine to pay as I went along. Reading the letter I felt like I'd done something naughty, when I'd really just done what seemed to be acceptable. It seems this place always gets something wrong. The dentists, nurses and receptionists are mostly great, but the way you manage your 'customers' is very poor. Sort it out.