"When the curtains are closed, please don't just barge in"

About: Forth Valley Royal Hospital / Maternity unit

(as the patient),

I was due to be induced with my 4th child. I was told to go in for 10. The midwives were absolutely lovely and couldn't do enough for me. My gripe is not with them.

What I found absolutely shocking was, when I was getting my internal examination down by the midwife to see how dilated I was, a female staff member from the hospital just opened the curtain without checking and handed me a menu asking what sandwich I wanted for my lunch (while I was still getting my examination done). My husband didn't know where to look and she stood there until I gave my answer.

The midwife couldn't believe what she had seen. An internal examination is embarrassing at the best of times but to be asked what kind of sandwich you are wanting is terrible.

As I said the midwives do a fabulous job. The catering lady just needs to understand when the curtains are closed just don't barge in and wait for an answer.

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Response from Arlian Mallis, Person Centred Health and Care Co-ordinator, Department of Nursing, NHS Forth Valley We are preparing to make a change

Hi many thanks for your feedback, I hope all went well with your labour.

I am so sorry that your very personal and private examination was not respected. You are absolutely right to say that staff should not barge in when the curtains are closed. I hope that your midwife addressed this issue at the time, however I will share your experience with our housekeepers to ensure that staff are aware of maintaining dignity and privacy.

I have also shared this with the midwifery team. By sending us this information we will be able to address this practice and make a positive change.

many thanks


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