"I am forever traumatised "

About: North Manchester General Hospital / Vascular surgery

(as the patient),

After my steroids were rapidly and incorrectly tapered, I became psychologically disturbed. The nurses, one in particular, seemed unforgiving. She shouted at me for feeling panicky and was rude to my parents who visited. I was in tears and became excessively nervous and terrified.

The lead nurse of the ward behaved oddly. She knew that it was her junior's fault but seemed helpless. The night nurses I met were moody, nasty and unforgiving.

18 months on, I still have nightmares.

The cleaner openly complained about how she had to clean the toilet after I had showered And that this was too much work.

The consultant was incompetent who dealt with my case poorly as my health was deteriorating. Thankfully, he was then ousted out after a senior consultant took over and saved my life.

This NHS staff need to realise that one day they may become unwell.

What needs to be improved: everything.

I also felt that I was singled out in terms of my bad experience on the ward being the only black patient. I think that staff I met seemed ignorant in terms of culture and needs. There were no water can facilities for people who use water in the toilet.

I am forever traumatised and wish that I am never in hospital again.

I was so upset by this terrible experience that I voluntarily left hospital with permission and then had to return.

After discharge, I felt like I had been taken out of jail after severe torture.

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