"Was told I needed a general surgeon for carpal..."

About: Lister Hospital

After being referred to a neurologist was told I have all sorts of things wrong, even though I had already had two decompression ops, then to be told I needed a general surgeon to do carpal tunnel op and to get go to refer!!! Later received a letter saying I needed a follow up appt to look into other problems but 3 months later no appt. and when u try ringing u get u r 22nd in the queue please hold!, Definitely not good enough. Next port of call is P A L to see where we get.

Story from NHS Choices

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Response from Lister Hospital

We're sorry that you've been experiencing these problems; by all means contact our PALS colleagues, but you're also free to email us at generalenquiries.enh-tr@nhs.net and we will see what can be done for you to get this sorted.

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