"my experience"

About: The Queen Elizabeth Hospital (King's Lynn)

I was admitted with what I thought to be a heart problem.. very scary at three in the morning,! I have never been in hospital before and was amazed at the care and understanding shown to me, so much misinformation is given by tabloids and sensation seekers that is false in many cases,. The tests taken in my case seemed never ending , with the results given to me at each individual stage, I observed the routine of cleaning and structure of events and was amazed how well everything worked and the individual attention to more vulnerable patients was impressive in spite of their tantrums . If in the future I have to be admitted it will be with confidence that the care I receive will be the best Thank you Ivor Pollington

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Response from The Queen Elizabeth Hospital

Thank you very much for taking the time to comment on your recent experience as a patient in the Emergency Department. I am very pleased that you received attentive, informative and reassuring care and I hope that you are now fully recovered. I will ensure that your comments are shared with the team in the Emergency Department. Claire Roberts Associate Director of Patient Experience Tel: 01553 613459 or email: claire.roberts@qehkl.nhs.uk

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