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Hospital website designed to keep patients at arms...

Story from nhs.uk

"Hospital website designed to keep patients at arms..."

About: North Middlesex Hospital

I did not receive a letter confirming a changed Cardiology outpatient appointment. I have telephoned several times without an answer and the hospital website, like so many websites, is overinclusive of irrelevant information but without help for someone wishing to check their appointment.

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Responses

Response from North Middlesex Hospital 9 years ago
North Middlesex Hospital

Submitted on 19/12/2014 at 15:56
Published on nhs.uk on 20/12/2014 at 00:00

Sorry you weren't able to get through to the outpatients appointments line when you called. Occasionally it can get busy and there is a queuing system. However, the number listed on the cardiology page of the website for appointment queries or changes is correct, ie 020 8887 3663. Many thanks for your feedback.

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