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"Good experience at urology department"

About: Kent & Canterbury Hospital / Urology

(as the patient),

I have recently moved from South East London to Kent. The other day I came to your urology department for a cystoscopy and I cannot praise enough the sister who did my cystoscopy, I did tell her at the time as I was so impressed.

It was the twenty fourth and over the years of chemo, BCG and twenty two operations my bladder has become more and more sensitive.

I should also like to congratulate your administration and general organisation as it is far superior to the the system in any of the hospitals I have attended in South East London for the same treatment.

Thank you all.

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 9 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 01/09/2014 at 22:38
Published on Care Opinion on 02/09/2014 at 09:32


Thank you so much for providing us with such lovely feedback. I am so glad we were able to care for you so well. I will ensure the urology team see how much you appreciated the service.

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